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Relative and Absolute Path

wildwong
Tue, 29 Nov 2016 08:26:58 GMT

Using Aeon Timeline 2 My office Dropbox is in E: My home Dropbox is in D: file://E:/Dropbox/AeonTimeline2/Images/Something.jpg This one doesn't shown in home timeline... Or I should use Dropbox's file URL and make the "display=1"? It doesn't shown in timeline even it's expanded, so I suspected it doesn't work like this?

Scribblecode Support
Thu, 01 Dec 2016 16:33:06 GMT

Hi! Unfortunately, it won't work this way either. Both of your drives must have the same letters as we use absolute links to access data. Marc.

aeonjess
Tue, 06 Dec 2016 09:02:50 GMT

Hi, Actually, Marc's response above is incorrect. Aeon Timeline tracks external links using both absolute and relative links, and attempts to locate the file using both the absolute and relative paths. This means that if all of your files, including both the timeline file and the linked images, are located inside your Dropbox folder, the links should be able to load on both computers despite the change in drive letter. If this isn't working for you, it may be possible that something (including a bug) is preventing Aeon Timeline from working out a correct relative path. If this is not working properly for you, please send us the timeline file as well as a description of the folder paths for the links etc. and we can look at the absolute and relative paths that are being saved. If you don't want to send us your actual timeline due to confidential data etc. you could create a new test file and add a few links that exhibit the same symptoms. Could you also test whether the "open file" and "reveal in Explorer/Finder" buttons are working and it is simply the image that wo n't display, or whether those links do not have the correct path either? Finally - are you on Mac or Windows, or one of each? Thanks, Jess

wildwong
Mon, 10 Apr 2017 03:35:14 GMT

Thanks Jess. It's Windows. The different between the dead and the "alive" link is, the names of the jpeg are containing unicode texts (Well, Chinese)...do you think it can be rectified?

aeonjess
Mon, 10 Apr 2017 23:43:22 GMT

Hi, We have had problems reported to us in the past about external links with non-English characters, and have fixed the problem internally, so the fix will be available to you in the next update. Jess

wildwong
Tue, 11 Apr 2017 13:36:50 GMT

Yes, just tested, it's the title name more critical, if it contains "foreign" characters, the links failed.