aeontimeline

Open full view…

Can't export to PDF on Mac

maffy66
Wed, 22 Feb 2017 23:05:48 GMT

When I try to export to png/pdf, a png is automatically generated, with no option to preference a PDF.

aeonjess
Thu, 23 Feb 2017 23:37:15 GMT

Hi, When you are at the window that allows you to name the png/pdf, if you change the file extension to .pdf, does that work, or does it still save a png file? Jess

maffy66
Fri, 24 Feb 2017 01:52:07 GMT

Well, yes and no. Yes, it does generate a PDF file, but no it certainly doesn't work as it should. What I get is a narrow strip with no content. [2017-02-23_20-51-32](//muut.com/u/aeontimeline/s3/:aeontimeline:xNrM:20170223_205132.png.jpg)

aeonjess
Wed, 01 Mar 2017 02:36:03 GMT

Hi, Would you be able to email through the pdf that was exported to support@scribblecode.com? This will help us get to the bottom of this issue. Jess

maffy66
Wed, 01 Mar 2017 12:38:53 GMT

Done.