Hi, Thanks for letting us know about this issue. The preferred date order should be set to default to your computer's date settings, however in this case it seems not to be working. In order for us to debug the problem it would be helpful to know a few things: 1. Are you Mac or Windows? 2. What operating system you are using? 3. What are your exact computer's date settings? (including whether it uses dashes (-) or slashes(/) etc) Jess
I am using Windows 10. My computer's short date format is "dd-mmm-yy". Interestingly it doesn't offer date/month/year formatting with slashes, but other date formats have slashes (which I personally have always used). I have never noticed that before.
Hi, Thanks for that information, it was very helpful. We were able to find a bug when importing data when your computer's date format is set to "dd-mmm-yy". In order to fix this in the future we will probably add in an option for users to specify their date format and override the computer's settings, however in the meantime it should work for you if you change your format back to something that doesn't include the month name. but instead uses numbers. Eg. dd/MM/yy or d/MM/yy, dd/MM/yyyy etc. You said you didn't see any format that has date/month/year which I did find surprising, does that mean you don't have any formats like the ones I have listed above? The Windows 10 machine we have tested on does have these listed. If you do change your date format settings, please restart Aeon Timeline before you check if the import works with the correct format. Let us know if you still are having problems. Jess
Thank you for this helpful reply, and I look forward to a fix. But it has thrown up something very interesting (and disconcerting). In my version of Windows 10 the only short date option that I have in the drop-down menu for the date setting which puts the day first is dd-MMM-YY. I don't have an option for dd/mm/yy, or any other variant that puts "d" first. I shall have to investigate why that is (unless you or your assiduous users have an explanation and a fix ...)
Hi, I'm not exactly sure why this is, but I did a quick bit of googling, and found this website: http://www.sysprobs.com/change-date-format-windows-7-ddmmyyyy It mentions your problem (how there are no other options for a day first date format) and how you are able to create your own formats (so you can have dd/mm/yy) I haven't tested it to see if it works, but it might be something you want to try. Let us know if it works for you. Jess
Thank you for that link. In fact I found a buried setting elsewhere in additional settings (I have to choose a very specific UK version of "English" from a large number of others!) which did the same job (and I downloaded the UK Language pack - I don't know whether that made a difference). I am now able to tell Windows my short date format is dd/mm/yy. Now the date thing operates properly - if I put in 5/11/12 it Aeon gives me 5th November, which I want (not 11th May). Many thanks for your help. I can now make fuller use of Timeline 2.
Follow-on question...for custom calendars, how does the input formatting work? For example, if the date is 22 Blah, 3582, and Blah is the 5th month in the calendar, will AT accept 22/Blah/3582 and 22/05/3582 as valid inputs, or are there special rules for custom calendar month names/abbreviations?
Hi, There are no special rules for custom calendars. Aeon Timeline will accept any format in custom calendars that it does on the default calendar, therefore the above examples you gave will all work. The date format is still taken from your computer settings, so in your case, your custom calendars will also read in dd/mm/yyyy format. Jess