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Exported image does not contain any events

Thu, 22 Dec 2016 12:29:46 GMT

Trying to export my timeline (for a movie with a length of 2:30 min) following the "how to" on this page. No matter wich option I chose (PNG, PDF; Current Window, entire timeline, specified range) I always get an image just showing an empty timeline. It just shows the arcs, the timeline caption (but somewhat disrupted like "855999072:20" instead of "0:02:20"). Is the a bug or did I terribly miss anything? Thanks in advance! Tom

Thu, 22 Dec 2016 12:32:02 GMT

PS: System Info: Aeon Timeline 2.1.3 running on Mac OS 10.11.6)

Mon, 26 Dec 2016 11:07:09 GMT

Hi, Would it be possible for you to send through your timeline and the description of the problem to We keep all information confidential. This will help us solve the issue and provide a fix for you. Jess

Thu, 26 Jan 2017 08:19:39 GMT

Sure. And thanks for replying!