aeontimeline

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Exported image does not contain any events

tomq
Thu, 22 Dec 2016 12:29:45 GMT

Trying to export my timeline (for a movie with a length of 2:30 min) following the "how to" on this page. No matter wich option I chose (PNG, PDF; Current Window, entire timeline, specified range) I always get an image just showing an empty timeline. It just shows the arcs, the timeline caption (but somewhat disrupted like "855999072:20" instead of "0:02:20"). Is the a bug or did I terribly miss anything? Thanks in advance! Tom

tomq
Thu, 22 Dec 2016 12:32:02 GMT

PS: System Info: Aeon Timeline 2.1.3 running on Mac OS 10.11.6)

aeonjess
Mon, 26 Dec 2016 11:07:08 GMT

Hi, Would it be possible for you to send through your timeline and the description of the problem to support@scribblecode.com? We keep all information confidential. This will help us solve the issue and provide a fix for you. Jess

tomq
Thu, 26 Jan 2017 08:19:39 GMT

Sure. And thanks for replying!