Open full view…

ISSUE: Cannot drag child to connect to Parent.

Sun, 15 Jan 2017 06:19:31 GMT

Your instructions above suggest that I can "Hold down the Alt key and drag your desired child event on top of the intended parent event." However, this does not work. I have a Macbook using Aeon Timeline Version 2.1.3. I have been holding down the Option key. I have also tried it with Shift + Option keys; as well as fn + Option keys. I have also tried command keys too. Nothing works. Please assist. I have a heap (300+) to nest and would have preferred to load these relationships via my CSV upload, but that doesn't appear to be possible. Best regards.

Sun, 15 Jan 2017 22:34:03 GMT

Hi, Thanks for reporting the error in documentation to us. For Mac users it is not the Alt key, it is the command key that is used to drag your desired child into your desired parent. However you said that you have already tried the command key, can you confirm that this does not work aswell? Jess

Mon, 16 Jan 2017 03:01:00 GMT

Sorry for not being clearer. I combined it with the Alt key (Option) to see if I could get the Alt key to work.