aeontimeline

Open full view…

Software won't open after installing update

deannas
Wed, 01 Nov 2017 16:52:05 GMT

I had a notice of an update when I signed in today, so I downloaded it. Now I can't even open the software. Please help!!

aeonjess
Wed, 01 Nov 2017 22:19:19 GMT

Hi, The best thing to do first would be to completely uninstall Aeon Timeline from your computer, then download the most recent version from our website here: https://www.aeontimeline.com/download/ and install that version. If you do this, and it is still not working for you, are you able to let us know what operating system you are using? Jess