Does Aeon Timeline being on the App Store affect my existing license?

No, we still consider direct sales via our website to be our primary sales and support channel.

If you already have a license for Aeon Timeline 2 bought directly from us, you do not need to do anything with the Mac App Store. Your existing license will continue to work and we will always provide full support.

Can App Store customers access Aeon Timeline on Windows?

No. The App Store is a Mac-only platform. If being able to use Aeon Timeline on Windows is important to you, you will need to purchase a license directly from us instead.

Are there any differences between App Store and normal versions?

There are a few minor differences in the two Mac versions:

  • The App Store version supports saving documents to the iCloud
  • As per Apple’s requirements, the App Store version is sandboxed, which means an occasional nag screen asking for permission to access external links.

Which do we prefer?

We wouldn’t be offering Aeon Timeline via our website and the App Store if we didn’t believe in giving users the choice, so choose whichever approach suits you best.

That said, if it is important to you, Apple does take a 30% cut of App Store sales, so more money goes to improving the product if you purchase directly from our website.

Can I get a refund on an existing license purchase if I want to move to the App Store?

Unfortunately, we cannot offer refunds for existing license purchases if you switch to using the App Store.