Pricing

No, Aeon Timeline does not require a subscription.

Making a purchase will give you a perpetual license to the current version of Aeon Timeline. (Provided that you still have hardware capable of running that software version.)

When you purchase, you will also get access to all app updates for 12 months following your purchase.

After 12 months, you can continue using the version of the app you have. You can also choose to buy another 12 months of updates.

You can learn more about licensing at https://www.aeontimeline.com/licensing-model

When you buy Aeon Timeline, you get access to:

• The current version of the app on up to five devices.
• All app updates for 12 months following your purchase.

After 12 months, you can continue using the version of the app you have, and you are not required to buy additional updates. 

You can also choose to buy another 12 months of updates at a later date and do not have to purchase them as soon as your update plan expires. 

You can learn more about licensing at https://www.aeontimeline.com/licensing-model

To check if you are currently receiving app updates, go to the My Account section in the app.

• Mac: Choose “My Account” from the Aeon Timeline menu
• Windows: Choose “My Account” from the Tools menu
• iOS: Close any open timeline, and click “My Account” in the toolbar of the File Browser window

‍To cancel or modify your subscription or payment information:

If you purchased the app through our website, or through the apps downloaded from our website, you will need to update your subscription via FastSpring:
‍https://timelineapp.onfastspring.com/account 

If you purchased the app through the Apple App Store, or the apps downloaded from the App Store, you’ll need to update your subscription with Apple via your device settings or in the App Store.

Detailed instructions for managing subscriptions with FastSpring and Apple are available at:
‍https://help.timeline.app/article/239-managing-auto-renewals

You can use the same account across five Mac, Windows, or iOS devices. Once the limit is reached, you won’t be able to log in to any additional devices unless you log out on another device.

To log out on a device, go to the My Account section in the app.

• Mac: Choose “My Account” from the Aeon Timeline menu
• Windows: Choose “My Account” from the Tools menu
• iOS: Close any open timeline, and click “My Account” in the toolbar of the File Browser window

If you can no longer access a previous device or installation, you can contact support, and we will help you free up the login.

If you previously had an account under a person’s email and wish to change to a different email on your team, please contact support and we’ll help you sort it out.

As timeline files are stored on your computer, device, or chosen storage service, please note we do not have access to your files and cannot help with transferring these to different team members.

When you purchase Aeon Timeline, you can use the same account across five Mac, Windows, or iOS devices, on whatever platform combination you like.

All devices should be used by the same person for their own personal use of the software. A license cannot be shared with other people, except for the "occasional household use" clause included in our Terms and Conditions.