Pricing

No, Aeon Timeline does not require a subscription.

Making a purchase will give you a perpetual license to the current version of Aeon Timeline. (Provided that you still have hardware capable of running that software version.)

When you purchase, you will also get access to all app updates for 12 months following your purchase.

After 12 months, you can continue using the version of the app you have. You can also choose to buy another 12 months of updates.

You can learn more about licensing at https://www.aeontimeline.com/licensing-model

When you buy Aeon Timeline, you get access to:

• The current version of the app on up to five devices.
• All app updates for 12 months following your purchase.

After 12 months, you can continue using the version of the app you have, and you are not required to buy additional updates. 

You can also choose to buy another 12 months of updates at a later date and do not have to purchase them as soon as your update plan expires. 

You can learn more about licensing at https://www.aeontimeline.com/licensing-model

To check if you are currently receiving app updates, go to the My Account section in the app.

• Mac: Choose “My Account” from the Aeon Timeline menu
• Windows: Choose “My Account” from the Tools menu
• iOS: Close any open timeline, and click “My Account” in the toolbar of the File Browser window

‍To cancel or modify your subscription or payment information:

If you purchased the app through our website, or through the apps downloaded from our website, you will need to update your subscription via FastSpring:
‍https://timelineapp.onfastspring.com/account 

If you purchased the app through the Apple App Store, or the apps downloaded from the App Store, you’ll need to update your subscription with Apple via your device settings or in the App Store.

Detailed instructions for managing subscriptions with FastSpring and Apple are available at:
‍https://help.timeline.app/article/239-managing-auto-renewals

You can use the same account across five Mac, Windows, or iOS devices. Once the limit is reached, you won’t be able to log in to any additional devices unless you log out on another device.

To log out on a device, go to the My Account section in the app.

• Mac: Choose “My Account” from the Aeon Timeline menu
• Windows: Choose “My Account” from the Tools menu
• iOS: Close any open timeline, and click “My Account” in the toolbar of the File Browser window

If you can no longer access a previous device or installation, you can contact support, and we will help you free up the login.

If your business purchased a license for use by a team member, the license can be reassigned to a different person within your business when personnel change.

If you previously had an account under a person’s email and wish to change to a different email on your team, please contact support and we’ll help you sort it out.

To verify the request is authorised, we may ask that it come from either the email address currently assigned to the license, or the email address used to purchase the license.

As timeline files are stored on your computer, device, or chosen storage service, please note we do not have access to your files and cannot help with transferring these to different team members.

Each Aeon Timeline account is for individual use. You can install and use your account on up to five devices (Mac, Windows, or iOS) in any combination, but those devices should belong to the same person.

Accounts can’t be shared between different people, except for occasional household use as outlined in our Terms and Conditions.

Each Aeon Timeline account is for individual use. You can install and use your account on up to five devices (Mac, Windows, or iOS) in any combination, but those devices should belong to the same person at any given time.

Accounts can't be shared concurrently between different people. Where a license has been purchased by a business, it may be reassigned between members of that business as personnel change, in accordance with our Terms and Conditions.

Outside of business use, occasional household use is also permitted as outlined in our Terms and Conditions.